Privacy Policy

Effective Date: July 20, 2026

Siddique Sons Industrial Solutions DWC LLC (“we,” “our,” or “us“) is committed to protecting the privacy and security of our customers, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Company name
Email address
Phone number
Job title
Billing and shipping details
Any information you provide through contact forms, quotation requests, or email correspondence

Business Information

Company details
Purchase inquiries
Product requirements
Order history
Business communications

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage statistics
Cookies and similar technologies

How We Use Your Information

We use your information to:

Respond to inquiries and quotation requests
Process orders and deliver products
Provide customer support
Improve our products and services
Manage supplier and customer relationships
Send important updates regarding products or services
Comply with legal and regulatory obligations
Enhance website functionality and user experience

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Logistics and shipping partners
Payment service providers
Technology and hosting providers
Authorized business partners
Government authorities where required by law

All third parties are expected to maintain appropriate confidentiality and data security standards.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.

International Data Transfers

As an international trading company serving customers across the UAE, GCC, Africa, and global markets, your information may be processed or transferred to countries where we operate or where our trusted service providers are located. We take reasonable steps to ensure your information remains protected in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill contractual obligations
Maintain business records
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal data

Requests may be submitted using the contact details below.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. The revised version will become effective immediately upon publication on our website.